I have checked the logs at \Program Files\Sophos\AutoUpate\Logs and that is where I am seeing what looks like the Update Manager trying to update from itself. I was using 'Sophos' as the download source but it was throwing back the same error so I tried using an explicit URL - but still got the error. When running Update Now, under Errors I see 'Software Delivery Failed'. This will tell you the time of the most recent actual update (as opposed to the update check). Now - what made you think that your servers (are there other endpoints as well?) don't update as they should? Apart from the checks on the SUM mentioned above opening the Sophos GUI, the View product information (bottom left), expanding Software und Anti-Virus and HIPS check the Last updated there. For frequent (client-)update checks this is the normal behaviour.most of the time - you can expect a few "real" updates per day though. normally tells you that there haven't been any changes in the CID since the last update. The endpoint AutoUpdate usually downloads from the CID - as said, this applies to the SUM as well. The update manager component downloads from the specified source (generally Sophos - this is BTW what you should use, not an explicit URL), checks for consistency, decodes the data and deploys it to the CID(s) (and the Update Manager component for a self-update). These are for the client (endpoint) updates (i.e.
Right clicking the affected SUM will give you more details.Ĭhecked the logs in \Program Files\Sophos\AutoUpdate\Logs The dates should be recent and, naturally, alerts and errors blank. If you click Update managers in the console you should get a list of the SUMs (do you have more than one?) with potential Alerts and Errors as well as the Last updated date and the Download status (which should say Last checked at:).
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